Welcome to TrackFastSolutions. These Terms and Conditions govern your access to and use of our courier shipping and tracking services. By using our website, services, or tracking system, you agree to comply with these terms. Please read them carefully.

1. Introduction

TrackFastSolutions provides logistics, courier, and package tracking services to customers worldwide. Our services are subject to the terms outlined in this agreement.

2. Definitions

  • “Company,” “We,” “Us,” “Our” refers to TrackFastSolutions.

  • “User,” “Customer,” “You,” “Your” refers to any individual or entity using our services.

  • “Shipment” refers to any package, parcel, or cargo sent using our services.

  • “Carrier” refers to third-party logistics partners responsible for the physical transportation of shipments.

3. Service Usage

  • Our services include parcel shipping, order tracking, and delivery confirmation.

  • Users must provide accurate and complete shipment details, including addresses and contact information.

  • We reserve the right to refuse service to anyone violating applicable laws or our policies.

4. User Responsibilities

  • Users must ensure that shipments comply with local and international shipping laws.

  • Prohibited items, including hazardous materials, illegal goods, and restricted substances, must not be shipped.

  • Users must keep tracking details confidential and use them only for their intended purpose.

5. Shipping & Delivery

  • Estimated delivery times are provided for reference and are not guaranteed.

  • Delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues.

  • TrackFastSolutions is not liable for delays beyond our control.

6. Tracking & Notifications

  • Users can track shipments via our website using the provided tracking number.

  • We may send email or SMS updates regarding shipment status.

  • Tracking updates are subject to carrier reporting and may experience delays.

7. Liability & Claims

  • TrackFastSolutions acts as an intermediary between customers and carriers.

  • We are not responsible for loss, damage, or delays caused by third-party carriers.

  • Claims for lost or damaged shipments must be reported within 2 days of the expected delivery date.

  • Compensation for lost or damaged shipments is subject to carrier policies and any applicable insurance coverage.

8. Payment & Fees

  • Users must pay all applicable shipping fees before services are rendered.

  • Additional charges may apply for customs duties, taxes, or special handling requirements.

  • Payments must be made through authorized payment methods provided by our support team.

9. Cancellations & Refunds

  • Once a shipment is processed, it cannot be canceled.

  • Refund requests will be considered on a case-by-case basis in line with our refund policy.

  • If a shipment is returned due to an incorrect address or recipient refusal, additional fees may apply.

10. Prohibited & Restricted Items

Users must not ship:

  • Hazardous materials (explosives, flammable liquids, chemicals)

  • Illegal drugs or controlled substances

  • Counterfeit goods, weapons, or perishable items

  • Any other items restricted by the destination country

11. Intellectual Property

  • All website content, logos, and trademarks belong to TrackFastSolutions.

  • Users may not copy, modify, or distribute our content without prior permission.

12. Privacy & Data Protection

  • We collect user data only for service purposes, such as order fulfillment and tracking.

  • Your personal information is protected under our [Privacy Policy].

  • We do not share customer data with unauthorized third parties.

13. Amendments & Updates

  • We reserve the right to update these Terms and Conditions at any time.

  • Continued use of our services after changes implies acceptance of the revised terms.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of United States, and any disputes shall be resolved under the jurisdiction of United States courts.

15. Contact Us

For inquiries about these Terms and Conditions, please contact us at: trackfastsolutions.com

trackfastsolutions6@gmail.com

By using TrackFastSolutions, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.